Empathy is on a mission to help families with everything they face after the loss of a loved one. With an exceptionally beautiful product, powered by tech and driven by purpose, we provide peace of mind by guiding families through all the tedious and time-consuming tasks that follow a loss, automating many of the processes so that they can focus on what matters instead.
We are the first company to combine content, caring, and technology at scale for families in need. We work fast, we take responsibility, and we have a big vision with many interesting challenges along the way.
Business Operations and Strategy Team
We are building a mission-driven, impact-oriented group that values the unique position that strategic thinking has with a growing start-up that tackles a blue ocean industry with technology. We love lateral thinking and celebrate curiosity, and promote proactive thinking.
About this role
We have an opportunity to bring change to some of the largest industries in the world. In doing this, you will be responsible for drawing the company's strategic path, using your ability to connect the dots between macro trends, competitive landscape and Empathy's vision and mission. Your ability to conduct thoughtful research and synthesize quantitative and qualitative data into executable action items will be key, as your recommendations will be closely circulated with our senior management.
More specifically, you will:
Drive thought leadership cross-functionally across product, sales, and marketing.
Conduct competitive analysis to address critical business issues and generate insights about client and industry business performance improvement using Empathy's solutions.
Build and manage data sources and work closely with various internal teams to create best-in-class strategic analysis.
Support business development work with key market insights.
You will enjoy the satisfaction of knowing you’ve got the best product, engineering, and marketing people to take up on your recommendations.
What we’re looking for
3+ years of professional experience in management consulting, business operations, or corporate strategy.
BA/BS in Business, Economics, Computer Science, or related field.
Strong communications skills (both verbal and written).
Proven record in establishing strategic frameworks.
Developed analytical skills.
Fluent in English.
MBA or MS.
Experience working in consumer or healthcare sectors.
These professional traits are necessary for leaders at Empathy
Have convictions and the desire to run them through thoughtful analysis.
Transform ambiguity to direction.
High level of ownership and accountability.
Motivate by inspiring those around them.
Expect and require innovation.
Thoughtful scrutiny and attention to detail.