Learn about the heavy toll loss takes on families, employees, and communities, and what we can do about it | Read our 2023 Cost of Dying Report ->

Hospices & Palliative Care

Redefining continuity of care, together

With Empathy, hospices can give bereaved families guidance for every challenge they face. Raising the bar for family support, Empathy’s innovative tech ensures consistent, continuous, compassionate care.

Trusted by leading insurance companies

Full-circle care for bereaved families

Administrative Support

Funeral planning

Probate & estates

Bills & debt

Claiming benefits

Closing accounts

Day-to-day tasks

Emotional Support

Grief guidance

Returning to work

Daily check-ins

Enduring feelings

Dealing with family

Maintaining routine

Our Approach

Helping you as you help families

For Hospices

Full coverage

Every detail is taken care of for the family, so you can focus on doing quality work.

Leveraging technology

Scalable solutions that allow you to give on-demand support to families 24/7.

Best-in-class service

Stand out in the market by promising true continuity of care for as long as the family needs it.

Consumer satisfaction

Patients and families feel empowered and engaged throughout the process, with zero gaps in support.

Industry-defining innovation

Rest easy knowing you are going above and beyond for every family under your care.

For Families

Comprehensive

All the guidance and tools families need to tackle any challenge they face.

Personalized

Everyone goes through loss in their own way. Our support is tailored to each family’s specific situation.

Compassionate

We meet families where they are, empowering them with tools and knowledge without pressure or judgment.

Time-saving

Complex tasks are simplified so families can spend less time on logistics and more processing their emotions and being there for each other.

Always there

Families can access all the features whenever they need, on their own schedule, along with 24/7 real-time support.

“

The set of Empathy services helps Compassus expand our commitment to provide a new standard of bereavement services, bringing even more emotional and logistical support to the patients and families we serve.

—Jim Deal, CEO of Compassus

The Cost of Dying Report 2022

Examining the true impact of bereavement in America

Created in collaboration with world-renowned experts

Empathy’s uniquely effective approach to loss was built in partnership with a range of industry experts, including world-renowned experts in grief and loss, leading trusts and estates law firms, top innovators in consumer tech and data security, and many others.

David KesslerChief Empathy OfficerGrief expert and author of Finding Meaning: “The Sixth Stage of Grief”

BJ MillerEmpathy advisorPalliative care physician and co-author of “A Beginner’s Guide to the End”

Mary O’ReillyPartner, Meltzer, Lippe, Goldstein & Breitstone, LLPDistinguished Trusts & Estates attorney and prominent estate planning lecturer

Proven to help families when they need it, how they need it

70%
better spirits

App users report improved outlook and mood.

75%
more time

Empathy’s tools save families dozens of hours every month.

24/7
access to care

Users can chat with a Care Manager for immediate advice.

4.6/5.0
star rating

Users feeld heard, understood and supported.

Human compassion, supercharged by technology

Care Stories

Finding just the right words

Angela, 33, grieving her mother

My mom was my best friend. But when I went to write her obituary, I froze. The words just didn’t come. I felt like I was letting her down. The Care Manager I talked to about it got me chatting about my mom: her favorite holiday traditions, her favorite possessions (a well-loved collection of Aerosmith concert tees). Then she walked me through the Empathy obituary writing process, step by step, until it was finished. I kept adding more, just writing and writing. Remembering everything. I was so exhausted, and so relieved. I think she would have liked what I wrote about her.

Finding a way to cope with sleepless nights

Joseph, 62, grieving his wife

All day I’m OK. It’s the nights that get you. When it’s 3 a.m., 4 a.m., I feel like the only person in the world. Watching TV doesn’t help. I can’t pay attention—all I can think about is my wife, and the big empty bed. I started listening to audio episodes on the Empathy app, to hear a friendly voice and not have the pressure to talk. Right away, I feel less alone. I’ve learned a lot about grief—and I share the episodes with my daughters. We’ve also been using the family collaboration features in the app, so they can help me with all the decisions we need to make about my wife’s belongings and accounts. But it’s nice to have something positive to share with them, too.

Clearing up IRA confusion

Melissa, 49, grieving her husband

My husband hadn’t listed me as a beneficiary on his IRA account. I’m the only beneficiary in his will, but for an IRA apparently that doesn’t matter. My attention span to work on a problem like this was just zip. My brain felt foggy all the time. I was walking around every day on no sleep, on autopilot. The person I chatted with at Empathy quickly helped me create my own IRA account, so I could transfer my husband’s money into it. Then she checked in with me over the next couple of weeks until I got all the funds. I can’t tell you what a relief that was.

Finding just the right words

Angela, 33, grieving her mother

Finding a way to cope with sleepless nights

Joseph, 62, grieving his wife

Clearing up IRA confusion

Melissa, 49, grieving her husband

Finding just the right words

Angela, 33, grieving her mother

Get started with Empathy

Join us to bring Empathy to every family experiencing the challenges of loss.