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Due to insurance rules in certain states, complimentary access to Empathy is not available in all states.
Empathy is for everyone, because loss affects everyone. We’re proud to support every person and family, regardless of their age, race, religion, ethnicity, gender identity, or sexual orientation. Empathy is not affiliated with New York Life and provides this service at no cost to you. The use of this service is optional and not available in all states. Service availability is subject to your state of residence. NEW YORK LIFE and NEW YORK LIFE Box Logo are registered trademarks of New York Life Insurance Company.
The Empathy app and Care Team provide guidance and support tailored to our understanding of your needs. We do not provide legal, financial, or accounting advice, nor do we provide mental health diagnosis or treatment. We recommend that you consult a professional on such matters.