Empathy
New York Life logo

With you through loss, and everything that comes after

Empathy gives New York Life employees complimentary 24/7 access to resources and support that save you time, money, and stress as you deal with every challenge that the loss of a loved one brings.

Google Play Best Apps of 2021Apple Desgin Award Finelist 2022

Human compassion, supercharged by technology

Audio guides
Chat with care team
Grief Journal and support
Your own checklist
Time saving tools
Support that goes beyond bereavement leave

Helped me through rough times

Pretty good resources for support and guidance. Helped me go through times where I had no idea what to do and how to deal with life.

Review by
Joseph_nyc

Empathy is wonderful. It has so many answers to questions I had, all written down in short, simple and clear language. I'm highly impressed, and very grateful to have empathy with me in this journey. Thank you to the team.

Play Store Review by
Dan Austin

Love love love this app!!! It has made things easier to understand & helped so much in figuring out exactly what all was needing to be done bc none of my family realized it was this complicated & had to go thru court but this has made it so much easier & helped us to make sure nothing was missed.

Play Store Review by
Kara Marie Reid

Phenomenal app. With no more family alive, it could be presumed my level of expertise in this matter would be great. Unfortunately, Life became different with each passing. As to be expected, alongside that stress grew significantly causing multitudes of chaos and calamity that the empathy app alleviated instantly. I couldn't be at this level of moving forward without empathy. Don't hesitate on the premium subscription. It's extremely beneficial in communicating with professionals involved.

Play Store Review by
Nicole Shanks

This app has helped me a lot when I lost my husband due to COVID-19. At a time like that it's hard enough to think let alone remember everything that needs to be done after a loved one passes.

Play Store Review by
James Golden

Speak with our Care Team

Empathy’s dedicated Care Managers are available to provide personalized, one-on-one practical and emotional support, no matter what you are dealing with. They can be reached via chat, email, text or phone.

Have a question?

Contact us at nyl-team@empathy.com
or read our FAQ page.

Empathy is not affiliated with New York Life and provides this service at no cost to you. NEW YORK LIFE and NEW YORK LIFE Box Logo are registered trademarks of New York Life Insurance Company.