Introducing the Empathy Community Feature: a New Way to Connect and Heal

At Empathy, we believe that nobody should have to navigate loss alone. While no two grief journeys are the same, there’s comfort in knowing someone else understands your experience.

That’s why we’re proud to introduce the Empathy Community, a new feature within the Empathy Loss Support app that offers a safe, compassionate space for people in grief to connect with one another. It's a forum for people to feel seen, supported, and understood by others who are navigating life after loss, too. 

A space for shared experience

Grief can be isolating. And even when surrounded by loved ones, it can be difficult to find the right words, or the right person, to talk to. The Empathy Community gives people the opportunity to share thoughts, emotions, or memories on their own time, at their own pace, with people who are walking a similar path.

The feature offers a space for people to share when they’re ready, respond to others’ stories, or quietly scroll and reflect—meeting each individual wherever they are in their grief.

The Empathy Community is designed with emotional safety in mind. All conversations are moderated by Empathy’s Care Managers, ensuring that posts remain compassionate and respectful for all who use the feature. 

Why connection matters

Research shows that connection is essential to our well-being, especially during times of hardship. In a recent national survey, nearly half of U.S. adults reported experiencing loneliness. For those grieving a loved one, that sense of isolation can feel even more profound.

Peer support can change that. Connection reminds us that we’re not the only ones trying to make sense of life after loss. It empowers us not only to receive care, but to give it. That exchange of support is powerful. It helps us feel less helpless and more human.

Another layer of support when it’s needed most

The Empathy Loss Support tool already offers practical tools, expert guidance, and one-on-one support with our Care Team. With the launch of the Empathy Community, we’re deepening that offering by creating a place where users can engage with each other directly and where meaningful connections can grow over time.

It’s one more way we’re honoring our mission to bring more compassion and clarity to every step of life’s most challenging moments.