Empathy partners with leading organizations to support people through life's transitions, from estate and legacy planning to loss and leave support.

Ron Gura

Yonatan Bergman

Empathy

Empathy – Support Through Life's Transitions

Create legally compliant estate planning documents in minutes. Empathy LifeVault serves as the single source of truth for financial assets and directives.

Empathy LifeVault

From funeral planning to closing accounts to estate settlement, Empathy Loss Support guides users through the emotional and practical realities of loss, supported by a dedicated Care Team.

Empathy Loss Support

Empathy Leave Support helps employees navigate time away from work with structured guidance through leave and return to work, combining emotional support with practical tools and daily direction.

Empathy Leave Support

In-app communication flows and dashboards that help financial professionals engage clients and make informed recommendations across Empathy's product suite.

Empathy Connect

true

Leading organizations use Empathy to support people through loss, leave, and legacy — with care that deepens relationships and drives meaningful business outcomes.

AI + human care for life’s hardest moments

empathy

Prudential

Symetra

Amica

Metlife

Transamerica Logo

Guardian Logo

Lemonade

Lincoln Logo

Voya

Zurich

Aflac Logo

Securian

Carmax

Equitable CA Llogo

TIAA

above-logos

With intuitive digital tools that
simplify the process and AI-
guided experiences that
address the emotional barriers
of estate planning, users can
create secure, legally
compliant documents in
minutes. Empathy LifeVault™
serves as the single source of
truth for financial assets and
directives, so loved ones aren’t
left endlessly searching and
guessing.

Empathy LifeVault™

LifeVault Product Video

From funeral planning to
closing accounts to estate
settlement, Empathy Loss
Support™ is here for both the
emotional and practical
realities of losing a loved one.
Our AI surfaces the right next
step at the right moment,
while our Care Team
provides the human support
that no algorithm can replace
— bringing clarity to the most
difficult times so users can
move forward.

Empathy Loss Support™

When employees need to
take time away from work for
the unexpected, Empathy
Leave Support™ provides
structured guidance through
their leave of absence and
return to work. It combines
emotional support with
practical AI-powered tools
and daily direction, so
employees feel prepared and
more confident along the
way

Empathy Leave Support™

With AI-powered communication flows and dashboards, Empathy Connect™ allows financial
professionals to automate logistical work so they can focus more on strategic advice and
guidance. By providing visibility, recommendations, and clear signals on when and how to reach
out, professionals can engage clients with the right context, turning outreach into a thoughtful,
repeatable strategy that strengthens relationships and supports business goals.

Empathy Connect™

The platform thoughtfully powered by AI for
support at scale

center

inter

average rating

more beneficiaries turn into high intent leads

Improving outcomes for institutions and the people they serve

Turn life insurance into a tangible, living benefit, with a unique solution that demystifies estate planning, provides logistical and emotional support to navigate loss, and empowers distribution channels to deepen client relationships. 

For Life Insurance

Retain and grow assets by equipping advisors to navigate estate complexity — with visibility into assets, heirs, and life events that turns loss and legacy into lasting, multi-generational relationships and prevents asset leakage.

For Banks & Wealth Firms

Deliver continuous, differentiated support that reduces HR burden, strengthens employee and family relationships, and drives engagement across the entire journey, from planning through loss and recovery. 

For Employers

Turn every moment into a loyalty moment

Supporting beneficiaries with tech enabled care

Elevating the beneficiary experience

AT&T

Supporting employees in the moments that matter

Empowering Guardian's claims team to provide better support 

How leaders are redefining support with Empathy

Empathy delivers meaningful support when it matters most.

Better business outcomes, great human outcomes

Home Page

Deepen client trust through full-circle support

For Financial Institutions

Help employees bring their whole selves back to work

Proven solutions to meet your clients’ needs

For Benefit Consultants

For Health Plans

Business

Holistic support for families after losing a loved one

Loss Support

Comprehensive estate planning with Empathy LifeVault™

Legacy Planning

Rethinking support for employees on disability leave

Leave Support

The enterprise portal that deepens client relationships at scale