Building a moreresilient society, onehard moment at a timeBuilding a more resilient society,one hard moment at a time
Our purpose
Empathy exists to make the hard moments less hard.
When Empathy was founded in 2020, our determination to ease the emotional and practical burdens of loss stemmed from lived experiences. As we’ve supported millions of people since then, we’ve learned that life’s hardest moments rarely happen in silos. Caregiving can lead to leave. Loss can raise questions about family, finances, and the future.
Today, Empathy is the life events layer inside the products people already rely on. We help people plan for and deal with major transitions, so they can move forward with greater clarity and confidence. And our purpose guides us day in and out: to help build a more resilient society, one hard moment at a time.
Our progress
Our progress
2020
- Empathy founded by Ron Gura and Yonatan Bergman
- Announcement
- David Kessler named Chief Empathy Officer
2021
- Product
- Launched Empathy Loss Support™
- Award
- Google’s Best Apps for Good winner
- Funding
- $13M Seed funding led by General Catalyst
- Funding
- $30M Series A led by Entrée Capital, and previous backer General Catalyst
2022
- Milestone
- Inaugural insurance partnership with New York Life
- Award
- Apple Design Awards finalist
- Report
- Published first annual Cost of Dying report
- Milestone
- 1M+ lives covered
2023
- Milestone
- Expanded carriers including MetLife and Guardian
- Award
- InsurTech Innovation Awards 2023 Americas Winner
- Milestone
- 10M+ lives covered
2024
- Funding
- $47M Series B led by Index Ventures
- Product
- Launched Empathy LifeVault™
- Milestone
- 40M+ lives covered
2025
- Funding
- $72M Series C and formed the Empathy Alliance
- Expansion
- Expanded into the UK and Canada.
- Product
- Launched Empathy Leave Support™ with MetLife
2026
- Product
- Launched Empathy Connect™
- Product
- Launched Empathy Caregiving Support™
- Milestone
- Inc 5000 Honoree
- Milestone
- Fast Company Innovation by Design Honoree
Built on the strength of AI.Guided by the judgment of people.
Built on the strength of AI. Guided by the judgment of people.

Personalized, always-on support that uses context to surface the right guidance, answers, and next steps when people need them.

Our mission driven investors
Backed by values-aligned venture partners





Moving the industry forward with The Empathy Alliance



Recognition for redefining support
“When grief shows up at work: Inside America's heartbreaking crisis”
Read more“The workplace benefit 95% of workers want but aren't satisfied with is a pretty basic one”
Read more“Life sector: say hello to Empathy Connect”
Read more“‘The Grief Tax’ is costing more than time off and plan sponsors can't afford to ignore it”
Read more“Rebuild employee engagement through benefits”
Read more“My mother died when I was 25. The admin was overwhelming”
Read more





