Introducing Empathy’s Newest Product: Pet Loss Support for Employers
For many of us, pets are more than just companions—they're family. So when a pet dies, the grief can be profound, even if the world around us doesn’t fully recognize the emotional and logistical severity. But at Empathy, we get it, and we want to help ease the range of burdens.
Today, we are proud to launch Pet Loss Support, a compassionate solution that helps people manage the emotional impact and practical tasks that follow the loss of a pet.
Why we built this
More than 60% of Americans live with a pet, and 97% say they see them as family. And yet, when it comes to support, pet loss is often overlooked.
Grief affects our ability to focus, engage, and function day to day. After the loss of a pet, many people experience real disruptions to their mental and emotional well-being, even though this kind of grief can go unrecognized in traditional support systems. Research published in the National Library of medicine exposes that 58% of people dealing with pet loss in the US feel like they don't get enough validation and support. We can do better to support people in these moments.
The emotional bond between people and their pets runs deep. After a loss, the impact can manifest into presenteeism, concentration issues, and decline in productivity.
Empathy’s Pet Loss Support was created to fill that gap. It’s an extension of our commitment to meeting people in life’s hardest moments with the understanding that no two forms of grief are the same. By offering a blend of emotional tools and practical guidance, we help people feel seen, supported, and less alone through a loss that can be as significant as any other.
What Pet Loss Support offers
Empathy’s Pet Loss Support offers the same thoughtful, personalized approach that is signature to our platform:
A personalized Care Plan tailored to the user’s journey, with step-by-step guidance on logistics after the loss of a pet.
A growing library of curated articles and guides focused specifically on pet grief and healing.
Audio meditations and reflection prompts designed to offer comfort and space for processing emotions.
Journaling tools to help users express and understand their feelings.
Care Team chat access, offering real-time, human support from our dedicated Care Managers.
Whether someone is dealing with logistical questions or simply trying to process their thoughts, we’re here to walk alongside them.
For organizations leading with empathy
Pet Loss Support was created for the people and organizations who understand that caring for others means showing up with support through the hardest moments, especially the ones that are often overlooked. And while pet benefits have taken off as a category over the last few years, support for pet owners through loss has been left unaddressed and unmet.
As part of Empathy’s offering for Employers, this benefit helps employers meet employees where they are with compassionate care for one of life’s most tender and emotional experiences. For those pet owners, your employees, who see their animals as family, this kind of loss can be deeply disruptive—impacting emotional well-being, focus, and engagement. Integrating Empathy’s Pet Loss Support into your existing benefits signals a meaningful commitment to whole-person care.
Learn more
When a pet’s life ends, the love doesn’t, and neither should the support.
To explore how Empathy’s Pet Loss Support can be added to your benefits or to try it yourself, reach out to our team.