- Industry
- Life Insurance
- Headquarters
- Newark, NJ
- Established
- 1875
- Employees
- 38,000
- AUM
- $1.512 trillion
How Prudential supports beneficiaries with tech enabled care
Partnering with Empathy to improve the beneficiary experience
When people face a crisis, comprehensive, tech-powered support leads to better decisions, less stress, and smoother outcomes. Recognizing this, Prudential, a global leader in financial services with over a century of expertise, partnered with Empathy, an innovative company dedicated to providing emotional and logistical support through life’s hardest moments. This collaboration harnesses cutting-edge technology and compassionate human support to deliver tailored care that extends beyond the initial loss, offering ongoing assistance.
We're always looking for solutions that can meet people where they are, whether that's people to support them or technology… Empathy fits perfectly into that experience.
– Mark Devine, Head of Life, Absence, and Disability at Prudential Financial
Prudential is renowned for its commitment to financial security, offering a diverse range of products and services such as life insurance, retirement planning, and investment management. By integrating Empathy's advanced platform, they provide a robust suite of tools designed to address both the practical and emotional challenges faced after losing a loved one.
Empathy's technology-driven approach combines intuitive digital solutions with empathetic human interaction, ensuring beneficiaries receive personalized support. This partnership empowers individuals and families to navigate uncertainties with confidence, knowing they have access to ongoing care and guidance.
We have a mission to provide financial security for as many people as we can, and partnering with Empathy allows us to expand that mission.
– Mark Devine, Head of Life, Absence, and Disability at Prudential Financial
Give beneficiaries the care they deserve
Join us in bringing Empathy to every family experiencing the challenges of loss.