Empathy is now SOC II Type 2 certified
We are proud to share that as of August 11th, 2022, Empathy is officially SOC II Type 2 certified. With this accreditation, we join the world’s leading companies in abiding by strict compliance standards across all of our business practices.
A SOC 2 Type II certification demonstrates our commitment to the highest standard of customer data privacy & security. Through extensive auditing of internal security, privacy procedures, and controls, this certification ensures that we handle customer data securely and in a way that protects both the organization and the privacy of our customers.
It also means our users are never without our support. As part of the SOC 2 requirements, we completed a “business continuity plan,” which illustrates the checks and balances Empathy uses to ensure that our service is available at all times.
In our digital world, the importance of data security and accessibility cannot be understated. It’s even more important for companies that handle sensitive information. Families trust us to help them navigate the most challenging moments of their lives, making it our responsibility to maintain the utmost degree of care in everything we do.
We hold ourselves to a high standard here at Empathy. This accreditation will help us continue to partner with the world’s largest organizations, bring quality care to even more families, and work toward having an even bigger impact in the future.