Human care, enhanced by technology

The Empathy support system consists of our multi-platform app and our Care Team. Our Care Managers provide families with 1:1 care throughout the bureaucratic burdens of loss, and the emotional challenges it brings.

On-demand support, in your pocket

Chat with care team

A dedicated Care Manageravailable to help around the clock

Your own checklist

Personalized plantailored to the family’s needs

Time saving tools

Time-saving toolsthat simplify tedious tasks

Grief Journal and support

Grief resourcesfor healing and reflecting

From our partners

COVID has really made us consider what kind of support we need to offer our employees, and Empathy was an obvious choice.

Shai Wininger, Co-Founder & CEO, Lemonade


Empathy has a really good app. It is guiding the family, managing both the emotion and the logistical sort of aspects of loss.

Alex Cook, Senior Vice President, New York Life Insurance Company

New York Life Insurance Company

While we’re confident about supporting employees through maternity and paternity leave, for bereavement leave we rely on the end-to-end support Empathy offers.

Matan Bar, Co-Founder & CEO, Melio

woman walking with a bird overhead
Care Stories
Michelle, cutting an insurance delay in half
My insurance company said it was going to take three months to pay out my husband’s policy. It was the shock of my life. Empathy made a series of calls, and they cut me a check after 6 weeks.