About Empathy
Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.
We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 45 million people across North America.
Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. we’ve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.
In this role you will
The Insurance & Wealth Solutions Team at Empathy drives enterprise sales, by partnering with life insurance carriers, wealth managers, retirement organizations, financial advisory groups, and other financial institutions to deliver Empathy's innovative support solutions. We work closely with our partners, helping them reimagine how they serve their customers, creating transformative solutions that align with empathy and care.
The team is composed of dynamic business development leaders with diverse experience and expertise, united by a shared passion for achieving ambitious goals, driving our mission forward, and delivering exceptional results. Together, we are dedicated to making a meaningful impact, fostering innovation, and setting new standards of success in the industry.
- Lead a team of highly qualified enterprise sellers.
- Recruit and retain top sales talent through training, support and development.
- Cultivate and oversee a dynamic sales pipeline within the Insurance and Wealth sector.
- Identify and capitalize on new business prospects, driving revenue and fostering sustainable financial growth.
- Engage and influence senior leadership at major financial institutions, bringing a confident and credible executive presence to every interaction.
- Lead negotiations throughout the sales process to secure favorable terms and agreements for multi-year contracts.
- Foster connections with industry experts for strategic collaborations and business expansion.
Requirements
- 5+ years of successful leadership experience within the Financial or Insurance sector.
- 3+ years of experience in hands-on business development work, from value creation to contract negotiation, funnel creation, and opportunity management.
- Ability to confidently present to — and build trust with — C-level executives at Fortune 500 firms, with the presence and polish to influence strategic decision-making at the highest levels.
- Track record in constructing bespoke solutions for Enterprise clients, which require holding a consultative approach in delivering seven-figure ACV deals.
- Demonstrated success in navigating complex, enterprise-level sales cycles involving multiple stakeholders, and averaging high six-figure ACV agreements.
- Proven track record of surpassing quotas in high-growth sales environments.
- Profound understanding of U.S. Insurance and Wealth products/services and claims decision-making processes.
- Willingness to travel across the U.S. (approximately 35% travel).
Preferred :
- Experience working in/with Distribution divisions of Insurance and Wealth organizations
- Strong understanding of Insurance and Wealth agents’ needs and pain points
- Familiarity with platforms such as Salesforce and Gmail.
The base salary for this position ranges between $190,000 - $220,000 . This is decided based on many factors, including but not limited to: skills, qualifications, and geographic location.
To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team!
Apply now
At Empathy, we believe that our workforce should reflect the range and variety of the families we serve. We are an equal opportunity employer, where all employment decisions are made without regard to age, sex, race, ethnicity, nationality or nation of origin, religion, ability, medical condition, marital status, pregnancy, gender identity or expression, sexual orientation, veteran status, or any other status protected by local, state, or federal law.