Redefining support for life's hardest moments

Partnering with leading organizations to bring more clarity, care, and connection to life’s most complex transitions
A joyful mother and daughter embrace near a body of water, with the daughter hugging and kissing her mother from behind. Overlaid elements include a chat bubble with a portrait of a professional saying "I'll help you through the probate process", a graphic titled "Audio guide: Staying active in grief", and a button labeled "Review your Legacy Plan", surrounded by floating paper illustrations

Trusted by industry leaders

Prudential
Symetra
Amica
Metlife
NYL
Guardian Logo
ATT
Lemonade
Lincoln Logo
Voya
HIG
Aflac Logo
Securian
Carmax
Sun Life

Supporting millions of people through challenging moments

1
2
3
4
A mother and son hugging

Reducing complexity and delivering meaningful outcomes

Real impact measured in time saved and stress reduced

$3,007
Savings per family
189
Hours saved per family
4.8/5⭑
User satisfaction rating
75
Net Promoter Score

our category creating solutions

Navigating loss

Support for the logistical and emotional realities of loss

From funeral planning to estate tasks and emotional support, Empathy Loss Support offers on-demand tools and guidance to help people and families move forward.

Planning a legacy

Clarity and confidence for the road ahead

Empathy LifeVault™ makes it simple to prepare for the future with an estate plan. With guided tools and secure digital storage, people can easily organize key documents and outline important decisions all in one place.

Explore our Business Solutions

For Life Insurance
Support for your beneficiaries that goes beyond the claim.
Learn more ->
For Consultants
Guide your clients toward benefits that drive loyalty, trust, and impact.
Learn more ->
For Employers
Provide employees the support they need for real-life challenges.
Learn more ->
The Impact of Intuitive Tech with Human Care
Logo
Supporting beneficiaries with tech enabled care

Award-winning technology and care

EHIR
CBInsights
Google
FC
Product
Apple

Trusted by leading organizations to drive results that change lives

Empathy helps reduce complexity, build trust, and deliver meaningful results in moments of acute need.