Redefining support for life's hardest moments

Partnering with leading organizations to bring more clarity, care, and connection to life’s most complex transitions
A mother and daughter hugging. Surrounding it are widgets with helpful tools and guidance for going through loss

Trusted by industry leaders

Prudential
Symetra
Amica
Metlife
NYL
Guardian Logo
ATT
Lemonade
Lincoln Logo
Voya
HIG
Aflac Logo
Securian
Carmax
Sun Life

Supporting millions of people through challenging moments

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A mother and son hugging

Reducing complexity and delivering meaningful outcomes

Real impact measured in time saved and stress reduced

$3,007
Savings per family
189
Hours saved per family
4.8/5
User satisfaction rating
75
Net Promoter Score

our category creating solutions

Navigating loss

Support for the logistical and emotional realities of loss

From funeral planning to estate tasks and emotional support, Empathy Loss Support offers on-demand tools and guidance to help people and families move forward.

Planning a legacy

Clarity and confidence for the road ahead

Empathy LifeVault™ makes it simple to prepare for the future with an estate plan. With guided tools and secure digital storage, people can easily organize key documents and outline important decisions all in one place.
The Impact of Intuitive Tech with Human Care
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Empowering Guardian's claims team to provide better support

Award-winning technology and care

EHIR
CBInsights
Google
FC
Product
Apple

Trusted by leading organizations to drive results that change lives

Empathy helps reduce complexity, build trust, and deliver meaningful results in moments of acute need.