Join the team making the hard moments less hard

Work that matters, at scale.

Empathy exists to make comprehensive support for life's toughest moments the standard. That means building technology and care alongside some of the world's largest insurers and employers, at a scale few companies ever reach.

It's ambitious work, and it's personal: every tool shipped and every conversation guided touches a family in one of the hardest seasons of their life. We're looking for people who can help us deliver on our promise.

What it’s like to build here

One belief unites Empathy's team: life's hardest moments deserve better support. So they build the systems to prove it — as a global, close-knit group whose work is powered by AI across every function.

How we take care of our team

  • Stock options

    Equity for every employee, so you share in what we build.

  • Premium healthcare

    Medical, dental, and vision, including a $0-deductible option.

  • Paid time off

    Four weeks of PTO, plus federal holidays and paid sick leave.

  • Bereavement care

    Flexible leave and full access to Empathy for you and your family.

  • Human Connection

    Our offices offer employees the opportunity to thrive in workplaces that value innovation, creativity, and collaboration.

  • Parental leave

    Paid leave for new and expecting parents, with flexible return options.

  • Financial wellness

    401(k) with up to a 4% employer match for U.S. employees.

  • “My first All Hands started with a story about someone we’d helped. We always start with why it matters.”
    SophiaClient Success Manager

The principles behind how we work

  • Obsess over the details

    In honor of the people we serve, we chase precision in the work most companies wave through. That standard shows up everywhere, in a line of code, a support conversation, a single word of copy.

  • Get comfortable being uncomfortable

    We're building a category that didn't exist before us, which means the playbook doesn't either. We treat uncertainty as a normal part of the job, and hard problems as the ones worth solving.

  • Take ownership, together

    If you’ve been called a natural leader, we’re looking for you. We hold each other accountable for the work we do, but we never forget that building something this ambitious is a team effort.

  • Compassion, delivered with efficiency

    We care for the people we serve, and we care about building sustainably. Efficiency isn't the opposite of compassion here. It's what lets us show up for more families, reliably, and for longer.

Moments Together

Open Roles (13)

Don't see a role that fits?If you're interested in bringing your expertise to Empathy, we'd love to hear from you.

Equal opportunity statement

At Empathy, our workforce reflects the range and variety of the families we serve. As an equal opportunity employer, all employment decisions are made without regard to age, sex, race, ethnicity, nationality or nation of origin, religion, ability, medical condition, marital status, pregnancy, gender identity or expression, sexual orientation, veteran status, or any other status protected by local, state, or federal law.

Let’s build a more resilient society together.

About Empathy