Caregiving is a lot to carry,
no one should do it alone
Help caregivers and care recipients navigate medical logistics, complex decisions, and emotional strain with personalized support that goes beyond traditional benefits.
A shared hub for planningMinimize duplicated efforts and increase coordination for the entire caregiving circle.
Centralized practical coordinationAdministrative tasks and daily logistics all accessible in one connected experience.
Support for the entire care circleEveryone involved gets their own access, regardless of the size of their care circle.
Reliable, expert-backed guides and meditationsContent vetted by clinical and wellbeing experts, giving caregivers trusted support to come back to.
Human care from the very first questionA trained Care Team offers support and guidance from the very first "where do I even start?".
“Adding Caregiving Support to our work with Empathy helps address the realities many caregivers face every day.”
63M
Americans are family caregivers right now, so the need is already inside your book of business.
$300K
average lifetime earnings lost to caregiving-related work disruptions: a real, often invisible cost.
70%+
of Americans turning 65 will need long-term care at some point, making the protection clients bought feel real, day to day.
Turn every moment into a loyalty moment
Caregivers & the people they care for
A single, reliable place for personalized support
Most caregivers piece help together from agencies, forums, and word of mouth. Empathy replaces that search with one place to turn, through a relationship they already trust.
Carriers & benefits providers
Turn a dormant policy into an active relationship
Life and LTC policies often sit quiet for years between enrollment and claim, with no reason to reach out, and real lapse and replacement risk. Where coverage stops at a payout, Empathy starts, with a genuine, ongoing reason to stay present. This makes protection feel real day to day, strengthens persistency, and opens a relatable entry point for a younger generation of LTC buyers.
Wealth institutions & advisors
A planning moment, and a next-generation introduction
Caregiving is one of the biggest and least-addressed drivers of client attrition and reduced wealth transfer. It gives advisors a human, credible reason to engage outside of rebalancing - one that naturally surfaces LTC, estate, and cash-flow conversations. It also opens a trusted introduction to the adult children who may become tomorrow's clients.
Employers & HR leaders
A more present, supported workforce
Six in ten family caregivers are employed, and half report work disruptions - going in late, leaving early - just to manage care. Empathy gives HR a benefit employees actually use, for both adult care and childcare, improving retention and easing the day-to-day burden of fielding caregiving questions.
Frequently asked questions
Empathy pairs a trained human Care Team - real people available from the very first question - with AI that handles triage, routing, and personalization so help is fast and tailored, rather than a chatbot answering FAQs. Content and guidance are backed by clinical and wellbeing experts, and available 24/7, in the caregiver's own language and in line with local regulations.
Everyone living it. Support is profiled to the caregiver, the person receiving care - who gets their own access, protecting their dignity and independence - and anyone else sharing the load. And someone managing care entirely on their own gets the same depth of support, no circle required.
No. Empathy helps you find, compare, and arrange services and providers through our network, and guides you through the decisions. We don't deliver hands-on or backup care ourselves.