From the uncertainty of leave to a confident return to work
Extend support beyond leave administration with personalized guidance that helps people navigate time away and return to work with greater confidence.
A guided path back to workA personalized Care Plan turns a confusing process into clear steps toward a confident return.
A human Care Team, 24/7Trained specialists help navigate the practical and emotional weight of being away from work.
Tools to stay on top of recoverySymptoms, medications, and mood trackers so the progress is visible and can be shared easily.
Mental wellness content created by expertsMeditations and guidance for the realities of leave, including maternity and postpartum recovery.
Help with the hard conversationsGuidance to overcome the challenge of finding the right words to say to colleagues and professionals.
Access to all leave benefits in one placeA simpler way for people to find, understand, and use the benefits available to them.
“Empathy is really designed to help an employee holistically think about their leave journey and empower them”
82%
of employers already rate support for leave as a top-3 priority benefit for their workforce.
73%
of employees are less likely to experience burnout when they feel their employer cares about wellbeing.
23%
quicker full return to work when employees follow work-focused programs.
43%
of employees will look to leave their company when they don't feel supported.
Turn every moment into a loyalty moment
Employees on leave
Focus on getting better, not on the paperwork
Stepping away from work brings a wave of logistics and worry at an already hard time. Employees get a tailored plan, tools to manage their recovery, and a human Care Team for the practical and emotional weight of leave, so they can put their energy into getting better.
Disability carriers & benefits providers
A claim experience that builds loyalty
The claim is the moment real value is tested. Empathy supports a faster, more confident return to work, easing pressure on claims teams, and turning a stressful process into an experience people remember, and credit to those who offered access to it.
Employers & HR / benefits teams
Support people through leave, and help them come back stronger
Leave is one of the most stressful things an employee navigates, and one of the hardest things for HR to support at scale. Empathy gives people expert guidance through every step, eases the administrative burden on your team, and shows employees genuine care when it counts, supporting a smoother, more confident return.
Frequently asked questions
A trained Care Team is available 24/7 to guide people through the logistical and emotional sides of leave. It's scaled by Empathy CareOS, the AI layer that lets the team deliver fast, accurate, personalized support to people on leave, in their own language and in line with local regulations.
Any type. Short- and long-term disability, medical and injury leave, maternity and parental leave, and time away for mental health - with support tailored to each situation, and specifically built to ensure employees return to work with more confidence.
An EAP is a number people call for counseling; leave administration handles the claim and the forms. Empathy is neither in isolation - it's proactive, guided support that spans the medical logistics, the emotional weight, and the practical steps back to work. It complements what you already have rather than replacing it.